Wedding Terms and Conditions

Terms and Conditions

  1. DEFINITIONS

"Client" the person(s) named on the Contract;

"Hotel"     The South Causey Inn (Company number: 5295664) whose registered office is South Causey Inn, Beamish Burn Road, Stanley, County Durham. DH9 OLS

"Conditions"             the terms and conditions set out below which form part of and are deemed incorporated into the Contract;

"Event"                    the wedding, banquet or other function for which the booking has been made by the Client;

"Contract"                The Contract entered into for the provision of the Facilities which incorporates these Conditions;

"Facilities"                The provision of function room hire, suites and/or supply of food and beverages and other Facilities or services provided by the Hotel for the Client;

"Venue    The South Causey Inn, Beamish Burn Road, Stanley, County Durham. DH9 OLS at which the Event is to take place.

  1. CONTRACT

2.1           The Contract shall govern the Contractual relationship between the Hotel and the Client in relation to the Client's booking of the Hotel's Facilities for the purposes of the Event.

2.2           In the case of any inconsistency with any order, letter, or form or Contract sent by the Client to the Hotel or any other communication between the Client and the Hotel, the provisions of these Conditions shall prevail unless expressly varied in writing by the Hotel. 

  1. BOOKINGS

3.1           A non-refundable and non transferable deposit of £800 2018 bookings /£900 2019 bookings / £1000 2020 bookings (Infinity bookings an additional £100) is required upon booking to consider the contract binding. 12 Month prior to the event a 25% balance of the basic pack price is required. 6 Months prior to the event a further 25% of the basic pack price is required and 6 weeks prior to the event full balance is payable. ALL PAYMENTS ARE STRICTLY NON REFUNDABLE OR TRANSFERABLE.

  1. PAYMENT

4.1           The Client will be liable to pay all the charges incurred by or on behalf of, or at the request of the Client, their agents or employees for any Facilities provided by the Hotel. 

4.2           Not less than 6 weeks before the date of the Event the Client will meet with a representative or employee of the Hotel to discuss final details as to timing of the Event, menus, dietary requirements and (if appropriate) the number of suites required. 

4.3           Following receipt by the Hotel of the details set out in Clause 4.2 the Hotel will calculate the final cost and will issue the Client an invoice final Contract price.

4.4           Not less than 6 weeks prior to the Event the balance of the Contract price should be paid by the Client. 

4.5           All charges payable by the Client shall be due within 7 days after receipt of the Hotels invoice.

4.6           Without prejudice to any other rights, the Hotel reserves the right to charge interest on overdue account (both before and after judgment) at 4% per annum above the base rate of Royal Bank of Scotland Plc from time to time.

4.7           The Hotel reserves the right to increase its rates to take into account any increases in taxes or government / legal charges imposed which are outside the control of the Hotel.  Any increases after the date of booking will be notified to the Client in writing and will be payable by the Client in substitution for the amounts originally notified to the Client by the Hotel and the Client agrees that this will constitute a variation of the terms of the Contract accordingly. 

4.8           All deposits are non refundable and non transferable. 

4.9           All prices quoted are inclusive of VAT unless otherwise stated. However, if the rate of VAT increases between the date the contract is formed between you and us and the date of your wedding, we will adjust the VAT you pay (and hence the overall price of your wedding package).

4.10         Estimates only, can be given for an Event booked for more than12 months in advance

4.11         All accounts are payable in sterling. Payment can be made by debit card, cash or cheque payable to "South Causey Inn". Please note credit card payment cannot be accepted. 

  1. OBLIGATION'S OF THE CLIENT

5.1           5.1 The Client and persons attending the Event shall:

5.1.1        Comply with all licensing, health and safety and all other laws and regulations relating to the Hotel.

5.1.2        5.2 Not carry out any electrical or other work at the Hotel, including amplification and lighting, without the Hotel's prior written consent. The Hotel reserves the right to refuse connection of water, electricity or gas to the Client's equipment if such equipment is considered unsafe or a hazard.

5.1.3        5.3 Not bring dangerous or hazardous items into the Hotel or its grounds and remove such items promptly when requested to do so by a member of the Hotel or any other authorised person. 

5.1.4        5.4 Not bring into the Venue or consume any food, wines, spirits or beers at the Venue not supplied by the Hotel or its authorised caterers, without the Hotel's prior written consent. 5.5  Any alcoholic beverages not purchased at the Venue will incur a corkage charge. 

5.1.5        5.6 Not act in an improper or disorderly manner, leave promptly at the appropriate time and comply with any requests by the Hotel or its employees.

5.2           5.7  Any person in breach of these conditions may be refused admission to, or removed from the Venue.

5.3           5.8  A non-refundable and non-transferrable deposit per room is required to secure guests bedrooms. For any bedrooms reserved by the Client and not cancelled prior to the date of the Event, the client will be liable to pay a cancellation charge equivalent to the full amount of the stay.

5.4           5.9 All evening guest must be catered for.

  1. 6. CANCELLATION BY THE CLIENT

6.1           6.1 If the Client cancels the booking or is in breach of the Clause 7.1.4 the Hotel reserves the right to impose the following cancellation charges which are accepted by the Client as a genuine pre-estimate of loss:

Cancellation Date     Cancellation Fee

Over 12 months prior to the Event            The initial Deposit paid. See 3.1

12 months prior to the Event    The above plus 25% of Final Total Payable

6 months prior to the date of the Event    The above plus 25% of Final Total Payable

6 weeks prior to the date of the Event      Full Balance Payable

ALL PAYMENTS ARE STRICTLY 

NON REFUNDABLE OR TRANSFERABLE

6.2           6.2  The Client is strongly advised to consider insuring against the potential cost of cancellation of the booking.

6.3           6.3 All cancellations must be made in writing to the Hotel and will be effective on the date the notification is received by the 

6.6           In addition to paying the cancellation charges the Client shall indemnify the Hotel for any costs or expenses incurred to third parties by reason of any arrangements made with such third parties in respect of the Event.

6.7           Where no Alternative Event is arranged within 6 months of the date of the original Event, the Hotel reserves the right to treat the Event as cancelled.

CANCELLATION BY THE HOTEL 

7.1           The Hotel reserves the right, without prejudice, to any other right or remedy available, to terminate or suspend any Contract forthwith or at its discretion offer alternative Facilities without any further responsibility on its part in the Event if:

7.1.1        any part of the Hotel is closed due to fire or water damage or due to alterations or redecoration or any occurrence beyond the Hotels control which shall prevent it from performing its obligations in connection with the Event;

7.1.2        A failure to supply the Hotel with any essential services such as gas, electricity or water;

7.1.3        If the booking might, in the Hotel's opinion prejudice its reputation;

7.1.4        If the Client is more than 21 days in arrears of payment to the

                 Hotel;

7.1.5        If the Client becomes bankrupt or makes any voluntary arrangement with its creditors or becomes subject to an administration order or an encumbrance takes possession of, or a receiver is appointed to any of the Client's property or assets.

7.1.6        In the Event of termination or suspension the price for any Facilities that the Hotel has provided to the Client shall become immediately due.

  1. CHANGES IN FACILITIES

8.1           The Hotel reserves the right to change the assigned room(s) for one(s) of equal suitability without affecting the Contract price.

8.2           We reserve the right to make changes to the interior and/or exterior of the venue between the time we accept your booking and the date of your wedding.  For example, we may make changes to the décor and colour schemes of function rooms, and we cannot guarantee that the venue and its surrounds will be free from additional structures (such as marquees or scaffolding).

8.3           We will use all reasonable endeavours to ensure that no components of your wedding have to be altered.  However, as a wedding plan is normally put together a long time before your scheduled date, we reserve the right to make changes to certain components if this is necessary to comply with safety requirements or other changes in law or relevant codes of practice, or to make other minor changes which we reasonably believe will not be to the detriment of your overall wedding experience.

  1. CLIENT'S LIABILITY FOR DAMAGE

9.1           The Client shall be liable for any damage or loss (and costs or expenses arising thereby) suffered by the Hotel as a result of the Event and shall pay to the Hotel on demand the amount required to make good or remedy such damages including compensation for loss of business whilst such damage is being repaired.

9.2           The Client shall indemnify the Hotel against all loss of damage suffered by any person arising from the equipment, plant, machinery or other items brought on or into the Venue by the Client or a sub-Contractor working on the Client's behalf and/or any attendees at the Event.

  1. THE HOTEL'S LIABILITY

10.1         The Hotel makes no representations and gives no warranties, statutory, implied or other as to the Facilities or as to their suitability for any particular or general purpose.

10.2         Subject to Clause 10.3 the Hotel shall not be liable for

10.2.1      any loss of profit or other financial loss or any indirect, special or consequential loss, damage, liability, costs or claims (whether arising out of negligence of the Hotel or its employees, servants or agents) suffered, incurred or made by the Client in connection with the Event (including, without limitation, arising by reason of any delay or interruption in the provision of thee Facilities); and

10.2.2      any loss or damage to any property of the Client's, their guests, Contractors or agents, or any of their employees occurring at the Venue.

10.3         Other than for death or personal injury cause by the negligence of the Hotel, without limiting the effect of the provisions of this Clause 10 the Hotel's aggregate liability to the Client for loss and damage under or in connection with the Contract price paid and/or payable by the Clint to the Hotel in respect of the Event.

10.4         Nothing in this Contract is intended to affect any statutory rights which the Client may have (whether in their capacity as a consumer for the purposes of the Unfair Contract Terms Act 1977 or otherwise) which may not lawfully be excluded by the Hotel and, in the Event that any of the provisions of the Contract are adjudged to be unlawful and/or to be void as going beyond what is reasonable in all circumstance for the protection of the interests of the Hotel, such unlawful and/or void provision(s) shall be deemed deleted and the remaining provisions of the Contract shall continue to apply.

  1. THIRD PARTY LIABILITY 

Where the Facilities are to be provided in whole or in part by a person other than the Hotel, the Hotel gives no warranty or guarantee as to their quality, fitness for purpose, reliability or otherwise,.

  1. ADVERTISING

If the general public are to be admitted to the Event the Client shall not use the Hotel's name or trademark(s) with out prior written consent of the Hotel and must show all tickets, posters and advertising material for prior written approval in writing.  

  1. ASSIGNMENT 

The Hotel shall be entitled to transfer or assign all or any of its right under this Contract and to perform any of its obligations through nominated sub-Contractors but the benefit of this Agreement shall not be assigned by the Client

  1. NOTICES

Any demand or notice in respect of this Contract will be made in writing and may be served on the addressee by hand or by post and either by delivering it to the address of the addressee as set out on this Contract or such other address which the addressee may notify the other party in writing. Any such demand or notice delivered by hand shall be deemed to have been received immediately upon delivery. Any such demand or notice sent by post shall been deemed to have been received at the opening of business on the first working day following the day it was posted even if it was returned undelivered. 

  1. FORCE MAJEURE

The Hotel shall not by reason of its failure to perform any of its obligations under this Agreements if such failure is due to or results from breakdown of plant or apparatus, fire explosion, accident, strike lock-out or any other event or cause beyond its control the Hotel be liable to the Client or be deemed to be in breach of the Contract for any reason of any delay in performing or failure to perform any or the Client's obligations in relation to the Event, if delay or failure was due to any cause beyond the Hotel's reasonable control. Without prejudice to the generality of the foregoing the following shall be regarded as causes beyond the Hotel's reasonable control Act of God, Explosion, Flood, tempest, fire or accident, war or threat of war, sabotage, insurrection, civil disturbance or requisition acts, restrictions, regulations, by-laws, prohibitions or measures of any kind on the part of the governmental parliamentary or local authority import or export regulations or embargoes strikes, lock-outs or other industrial actions or trade disputes (whether involving employees of the Hotel's or third party).

  1. WAIVER

No waiver by the Hotel of any breach by the Client of its obligations hereunder shall constitute a waiver of any subsequent breach thereof.

  1. SEVERABILITY

If in any provision of this Contract shall be held to be invalid, unenforceable or shall not apply to the Contract then the remaining provisions shall continue in full force and effect. 

  1. JURISDICTION

The Contract shall be governed by the laws of England and the Customer agrees to submit to the non-exclusion jurisdiction of the English Courts. 

  1. THIRD PARTY RIGHTS

Unless specifically stated below no-one except the Hotel or the Client shall have any rights under this agreement by virtue of the Contract (Rights or Third Parties) Act 1999 or otherwise.

  1. SMOKING POLICY

The Hotel is a non-smoking building. Smoking is permitted in designated smoking areas outside of the building

  1. ALCOHOLIC CONSUMPTION

Any Alcohol either given as gifts or received as gift may not be consumed on the premises.  Any Guests found to be consuming any drink that has not been purchased here at South Causey Inn can be asked to leave or product confiscated.

  1. CLOSING TIMES

                Please note last orders will be called at 11:45pm & all bars will close at 12 midnight, for Residents and Non-Residents.

  1. ANNIVERSARY STAY

Please note that you must book to have your stay 2 weeks before or 2 weeks after your 1st Anniversary date.  The first anniversary stay can be taken 2 weeks either side of 1st anniversary date- Sunday to Thursday only. The first anniversary stay includes an overnight stay as outline in your package - if applicable. The voucher can only be used towards accommodation. 

  1. CONFETTI CANNON  

Please note that confetti cannons are not allowed to be used ANYWHERE outside the Inn or on our surrounding ground. They may be used at the express permission of the Hotel and a £100 cleaning fee is paid in advance. 

  1. FIRE WORKS 

Low Noise Fireworks can be arranged at the discretion of the Inn by accredited professionals only. This must be arranged with your wedding coordinator to ensure the ongoing harmonious relationship with local residents. 

  1. GLASSES & ICE  

Please note that glasses and ice cannot be given for drinks not purchased from the Inn. 

  1. WEDDING CARDS

Wedding Cards are solely the responsibility of the Bride & Groom or the person they have designated to look after them.  The Hotel will not accept any responsibility for the loss of any cards or gifts.

  1. EXTERNAL DRESSING 

External companies must sign an external supplier's form before delivering anything to the Inn. It is the wedding parties responsibility that companies are informed of this and that the form is signed. Companies can access the function suite from 9am on the day of the wedding and all belongings of the company must be picked up by 7.30am the day after the wedding. South Causey Inn cannot accept any responsibility for external supplies or brides own wedding items. When collecting your thing the following day we ask that a list of ALL items that you bring to decorate your room etc is given and you must check that these things are there before you leave the next day. South Causey Inn cannot accept any responsibility for loss or breakages.

  1. BEDROOMS

The Hotel will not hold any bedrooms for any wedding party. Room bookings are on a first come first basis.

ACCESSIBILITY STATEMENT 

For Accessibility Statment please see our website: http://www.southcausey.co.uk/pages/accessibility_statement_167182.cfm

FREQUENTLY ASKED QUESTIONS

VIEWING

If you would like to arrange a time to show family and friends the Inn after your initial viewing please call us on 01207 235 555.

BOOKING

WHAT DEPOSIT DO I PAY TO BOOK MY WEDDING?

£800 2018 bookings /£900 2019 bookings / £1000 2020 bookings (Infinity bookings an additional £100)  

PRICING AND PACKAGES

WHAT IS THE PAYMENT SCHEDULE AFTER BOOKING?

Twelve Month before the Big Day a non-refundable or transferable 25% of the pack price is due.

Six months before the Big Day, you will be invited to a meeting, usually held on a Wednesday evening, where we will gather some more information as to how you would like your day to go, timings, menu choices etc.  and at this point a non-refundable or transferable 25% of the pack price is due.

Six weeks before the wedding you will again join us for a meeting where we will discuss your final arrangements for the day and this is when the non-refundable or transferable final balance is paid. Your final balance will be calculated, this will include your civil ceremony price plus any extra day or night guests minus the original deposit and 25% 12 and 6 month payment.

HOW CAN I PAY?

Payments can be made by debit card, cash or cheques (made payable to South Causey Inn).

CAN I SPLIT THE PAYMENT?

Yes payments can be split for different payment methods.

THE PRICE OF THE PACKAGE HAS CHANGED SINCE I BOOKED, WHICH PRICE DO I PAY?

The package price you are required to pay is the price shown in the corresponding brochure to your signed contract.

CIVIL CEREMONY

DO I PAY EXTRA FOR A CIVIL CEREMONY?

Yes you have to pay for a licence to be married at the Inn. If you are using the registrars services you will also have to pay the registry office a fee for the registrars to perform the ceremony.

IS THIS THE ONLY OPTION?

No, you could be married at a religious house i.e. Church, Mosque, Synagogue or you could use a Celebrant.

CAN I HAVE A CANDLE CEREMONY?

Yes you can, but you have to provide your own candles and holders.

BEDROOMS

DO MY GUESTS RECEIVE ANY DISCOUNT ON BEDROOMS?

Yes, your guests receive a rounded 10% discount on bedrooms on the night of the wedding.

CAN MY GUESTS GET THIS DISCOUNT ON BEDROOMS BOOKED ONLINE?

No, unfortunately guests will only receive the discount by booking the rooms over the phone on 01207 235 555

DO MY GUESTS HAVE TO PAY A DEPOSIT?

Yes, there is a £30 (£50 Hot Tub rooms)  non-refundable deposit required on booking.

ARE ANY BEDROOMS HELD FOR ME?

No bedrooms are held for the wedding party. We advise booking as early as possible to avoid disappointment.

CAN I STAY THE NIGHT BEFORE THE WEDDING?

Yes you can. However please keep in mind that no room will be held, it is the responsibility of the wedding party to book this.

WHAT TIME IS CHECK- IN FOR ALL ROOMS?

Check- in is from 2pm for all Guests.

WHAT HAPPENS TO ANY THINGS LEFT IN BEDROOMS?

We will hold any belongings left in accordance with our Lost Property Policy.

WEDDING PLANNING

WHAT DO I NEED TO BRING AT MY 6 WEEK MEETING?

At your 6 weeks meeting we will require:

Platinum Packages

Your Table Plan

Your menu choices in the following format:

The overall total of each dish required - for example:

23 Seafood Platter, 20 Vegetable Soup, 6 Duck Leg, 1 Vegetarian Mushroom Bruchetta

20 Rack of Lamb, 15 Beef Wellington, 14 Chicken Breast in Parma Ham, 1 Vegetarian Chilli

49 Trio of Desserts, 1 Fresh Fruit Salad

Table by Table totals- for example:

Table 1: 2 Seafood Platter, 4 Soup, 1 Duck Leg

4 Rack of Lamb, 2 Beef Wellington, 1 Chicken in Parma Ham

7 Trio of Desserts

Table 2: 3 Seafood Platter, 3 Soup, 1 Duck Leg

5 Rack of Lamb, 2 Chicken in Parma Ham

7 Trio of Desserts

etc.

Individual totals - for example:

Table 1:

John Smith – 1 Seafood Platter, 1 Rack of Lamb, 1 Trio of Desserts

Sarah Smith – 1 Seafood Platter, 1 Beef Wellington, 1 Trio of Dessert

Etc

Gold Package

We will require:

Your Table Plan

Your menu choices in the following format:

The overall total of each dish required i.e.

49 Vegetable Soup1 Vegetarian Mushroom Bruchetta

49 Roast Beef, 1 Vegetarian Chilli

49 Crumble and Custard, 1 Fresh Fruit Salad

Your Table by Table Plan - for example:

Top Table: 6 Soup, 6 Beef, 6 Crumble

DRESSING

CAN I CHOOSE MY ROOM DRESSING?

Room dressing is included in the Platinum Package or it can be added to Gold Package. You will contact us arrange a time to come down to discuss your room dressing.( Please note that at peak season – June, July, August and December the function suite is often in use.) This is normally between the six month and the six weeks meetings. You can book your dressing meeting as soon as you know your colour scheme/ theme.

NAME CARDS

Please note on platinum package name cards have to contain the individual menu choice of the guest.

IF I AM USING AN EXTERNAL COMPANY FOR DRESSING –WHAT TIMES CAN THEY COME?

External companies must sign an external supplier's form before delivering anything to the Inn. It is the wedding parties responsibility that companies are informed of this and that the form is signed. Companies can access the function suite from 9am on the day of the wedding and all belongings of the company must be picked up by 7.30am the day after the wedding. South Causey Inn cannot accept any responsibility for external supplies or brides own wedding items. When collecting your thing the following day we ask that a list of ALL items that you bring to decorate your room etc is given and you must check that these things are there before you leave the next day. South Causey Inn cannot accept any responsibility for loss or breakages.

WHEN CAN I BRING MY THINGS?

Anytime the day before the wedding. Please make sure items are clearly marked with Bride and Grooms name and the wedding venue.

WHAT HAPPENS TO MY THINGS AFTER THE WEDDING?

You will provide us of a list of the things which we will pack up it up in preparation for departure the next day. South Causey Inn cannot accept any responsibility for loss or breakages.

DO YOU ALLOW CONFETTI EXPLODING BALLOONS?

Yes, however if you would like to have an confetti exploding balloon we have to charge £100 as we have to hire a external firm to clean the foliage in the rafters as against Health and Safety  for our staff to clean at that height.

WHEN/ WHERE CAN I COLLECT ITEM THE MORNING AFTER THE WEDDING?

Any items left in the wedding suite can will be collected together in the wedding suite (either Durham or Barn) to be collected between 9am and 10am. After this time they will be moved to an alternative collection site. The Inn cannot accept any responsibility for items before, during or after the event. 

WEDDING ETIQUETTE

WHEN SHOULD THE SPEECHES TAKE PLACE AND IN WHAT ORDER?

Traditionally speeches take place after the wedding breakfast, but nowadays it is more common to have the speeches before the wedding breakfast so everyone can enjoy the meal free of nerves. The traditional order is Father of the Bride, Groom and then Best Man.

WHAT IS THE TRADITIONAL SEATING ARRANGEMENT FOR THE TOP TABLE?

Traditionally the seating arrangements for the top table is Chief Bridesmaid, Groom's Father, Bride's Mother, Groom, Bride, Bride's Father,  Grooms Mother and Best Man. However we understand that this is not always the most practical arrangement and if you would prefer no top table or a top table of only the bride and groom that is your choice.

MUSIC

WHAT TYPE OF SYSTEM DO YOU HAVE TO PLAY THE MUSIC THROUGH MY WEDDING CEREMONY?

Our system supports mp3 players, iPods, phones and Mp3 players and iPods are the easiest as music can be put onto a Playlist.

CHRISTMAS DECORATIONS

WILL CHRISTMAS DECORATIONS BE PROVIDED IF I AM HAVING A WINTER WEDDING? 

If you are getting married over the Christmas Period our

Decorations are put up on the last Friday in

November & taken down the day after New Year's Day.

DRINKS

DO YOU ALLOW CORKAGE?

No, unfortunately we don't allow corkage.

MY PARTNER HAS A FAVOURITE BEER, CAN YOU SUPPLY IT?

We will try our hardest to get your favourite drinks. Please discuss this with your wedding co-ordinator, who will be delighted to discuss your requirements.

WHAT TIME IS LAST ORDERS?

Last orders are called at 11.45pm and all bars close at midnight for residents and non residents.

FOOD

I WANT  MY CAKE CUT A CERTAIN WAY, WHAT SHOULD I DO?

Please inform your wedding co-ordinator during your six month meeting and place a note with the wedding cake when it arrives. Chef will then follow the written instructions.

ARE THE BRIDE AND GROOM COUNTED AS ONE OF THE GUEST TOTALS I HAVE IN MY PACKAGE?

Yes they are. So for example if your package is based on 50 daytime guests that would include the bride and groom and 48 guests.

CAN I CHOOSE MORE ONE THAN ONE FLAVOUR OF SOUP?

No the only one soup flavour can be chosen.

I HAVE A FUSSY EATER COMING TO MY WEDDING! WHAT DO I DO?

If your guest would prefer the meal without sauce/ gravy/ omit certain ingredients just let us know when you have your six weeks meeting. If they still don't like anything speak to your wedding co-ordinator who will be happy to help.

I HAVE A MUSLIM/ JEWISH GUEST - IS YOUR MEAT HALAL/ KOSHER?

No, unfortunately our meat is not Halal/Kosher. Please speak to your wedding co-ordinator to discuss your guest's needs.

DO I NEED TO CATER FOR ALL OF MY EVENING GUESTS?

Yes all Evening guest must be catered for.  If your number of Guests exceeds 200 you will be cater for 90% of your Guests.

ONE OF MY GUESTS IS BRINGING THEIR BABY – THEY DO NOT REQUIRE A MEAL BUT CAN YOU HEAT UP MILK/BABY FOOD?

                Yes, just let us know when you need it heated up. Children in high chairs where you are not supplying a meal, are free of charge.

YOUR WEDDING CONTACTS

Please use the following points of contact to help streamline your experience. They can be reached on 01207 235 555 or at southcausey@hotmail.com

YOUR WEDDING ADMINISTRATORS

Susan or Katy

Your main point of contact throughout the entire wedding journey. Please do not hesitate to get in touch at any time via telephone or email.

ACCOUNTS DEPARTMENT

Rebecca

For questions for your set 12 month or 6 month payments or to make payments.

YOUR WEDDING COORDINATOR

Your Wedding Coordinator for the day will be introduced nearer to your wedding date. They will contact you the week before the wedding and will be with you from 1 hour before the on the day itself and will guide you through all aspects of the day. 

HOTEL RECEPTION TEAM

The Hotel Reception Team is your point of contact for all bedroom bookings and booking of 6 month, 6 week and dressing meetings. Please note that all bedrooms are on a first come first served basis and a non-refundable deposit is required on booking.

WEDDING DRESSING TEAM

Our Wedding Dressing team will help you create the look of your wedding day. Please check if dressing is included in your package. When you have decided on your theme please, call to book with the dressing team, this is usually between your 6 month and 6 week meeting.

WEDDING MEETING SCHEDULE

6 MONTH MEETING

                At this meeting you will discuss the run through of the full day, although nothing final is handed in until 6 weeks before. (menu totals etc)

                Sometime between this meeting and the 6 week meeting, contact us to arrange your dressing meeting

6 WEEK MEETING AND DOCUMENTS

                We will need your final numbers, table plan, menu choices, favour choices and any extra information you need to pass on to us. You can find templates for these on our website www.southcausey.co.uk in the download zone. 

WHEN ARE THESE MEETINGS AND HOW CAN WE BOOK?

6 Month and 6 Week meetings are held on a Tuesday, Wednesday & Thursday Evening or Saturday Morning.  Dressing meeting are held on Wednesday evenings only. Please call Hotel Reception to book.

We understand that your schedules will be busy so please feel free to book as much in advance as you prefer.

PAYMENT SCHEDULE

                12 MONTHS – 25% of Basic Package Price

                6 MONTH – 25% of Basic Package Price

                6 WEEKS – Final Balance

N.B. Please note that all payment are non transferable or non refundable